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Operating Environment Log Information

  1. Use an SSH tool such as Xshell to log in to the server where the video stream cloud phone is deployed as the cloud phone O&M user (for example, root).
  2. Switch to the root user.
    1
    su - root
  3. Collect dmesg logs when the video stream cloud phone container is abnormal. Run the following command to obtain dmesg logs:
    The dmesg logs contain device initialization logs, kernel module logs, and application crash information, which are helpful for subsequent cause analysis and fault locating.
    1
    dmesg -T