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Known Issues

Trouble Ticket No.

DTS2025090442627

Severity

Minor

Symptom

A Kunpeng server uses Vastai GPUs and the VAGPU-25.03.01.01-RC6 driver. When a video stream cloud phone based on this server plays a .ts video file in XPlayer, the playback is suspended when jumping to another time point. This issue occurs only on a specific video file.

Root Cause

When XPlayer is used to play this video file, it restarts the decoder when jumping to another time point. Because the video only stores the sequence parameter set (SPS) and picture parameter set (PPS) at the beginning, the decoder is unable to read them after the jump, leading to a decoding failure.

Impact

This issue occurs only when Vastai GPUs are used with the VAGPU-25.03.01.01-RC6 driver and a video player (such as XPlayer) that triggers decoder reset upon a jump is used to play a video that stores the SPS/PPS at the beginning only. This issue only causes the video playback to suspend and can be recovered by restarting XPlayer. No other function or performance problem is caused.

Workaround

Other videos can be played properly, and the video with this issue can be played using other video players (such as the pre-installed gallery). The video can also be properly played on a server configured with AMD GPUs.

Solution

The GPU vendor will provide a new driver, and this issue is expected to be resolved on October 30.