Failure to Start the User Interface for Generating a Template File

Symptom

When using the Kunpeng AutoTuner to generate a template file, the user interface fails to be started. Figure 1 shows the error message:

Figure 1 Error message

Possible Causes

• libtinfo.so.5 or libncursesw.so.5 is not installed.
• The libtinfo.so.5 version does not match the libncursesw.so.5 version.

Troubleshooting Procedure

• If libtinfo.so.5 or libncursesw.so.5 does not exist in the system, install them.

• If libtinfo.so and libncursesw.so of other versions have been installed in the system, run the following commands to create soft links:

  ln -s /usr/lib64/libtinfo.so /usr/lib64/libtinfo.so.5
  ln -s /usr/lib64/libncursesw.so /usr/lib64/libncursesw.so.5

  Replace libtinfo.so and libncursesw.so with the actual versions, and /usr/lib64 with the actual paths to libtinfo.so and libncursesw.so.

  

  Exercise caution when performing this operation because this method may cause compatibility issues. Make sure that you have understood the potential risks.