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Failed to Load the Application Path or Shared Directory Selected When Creating a Task

Symptom

When the user selects an application path or shared directory during task creation, the path or directory fails to be loaded.

Possible Cause

The nslcd service on the server where the DevKit is installed is abnormal and cannot connect to the LDAP server.

Troubleshooting Procedure

Do not cancel user permission authentication (user-defined) in the production environment because it may cause security risks.

If you delete the number sign (#) at the beginning of a line for the file in the /etc/pam.d/ directory and save the file, user permission authentication is restored.

  1. Check the LDAP configuration in /etc/pam.d/.
    1
    grep ldap /etc/pam.d/*
    
    Figure 1 Checking the configuration
  2. Manually comment out the LDAP configuration in the file.
  3. View the commented LDAP configuration.
    1
    grep ldap /etc/pam.d/*
    
    Figure 2 Viewing the commented configuration